OpenAI Loses Ground in Enterprise AI Race

Hi everyone,

OpenAI’s goals for 2026 is enterprise, a much more profitable customer type than enterprises.

Also, Microsoft encourages its own employees to use Claude Code EVEN WHEN it sells GitHub Copilot (a competitor).

Let’s get right into it.

In this issue:

• 🤝 In Partnership: Traits AI can’t replace

• 🤿Deep Dive: OpenAI reorganizes for enterprise

• 🤝 Powered by: A CRM built for modern teams

• 🤿Deep Dive: Claude Code at Microsoft

• ⚒️Tool Snapshots: Tools for AI, no-code, and productivity

• 🖼️AI Art: Examples of great and trending AI art

• 🎯Quick Favor: Fill out TIW survey form

🤝IN PARTNERSHIP WITH ATTIO

Introducing the first AI-native CRM

Connect your email, and you’ll instantly get a CRM with enriched customer insights and a platform that grows with your business.

With AI at the core, Attio lets you:

• Prospect and route leads with research agents

• Get real-time insights during customer calls

• Build powerful automations for your complex workflows

Join industry leaders like Granola, Taskrabbit, Flatfile and more.

👉 Try Attio Pro for free

🤿 DEEP DIVE

OpenAI Appoints Barret Zoph to Lead Enterprise Sales as Market Share Drops

Intelligence: OpenAI brought back Barret Zoph from Mira Murati's Thinking Machine Labs to lead enterprise sales efforts after its market share plummeted from 50% in 2023 to 27% by end of 2025, according to Menlo Ventures data. The move comes as Anthropic now dominates with 40% enterprise LLM market share (up from 32% in July) while Google Gemini holds steady at 21%.

• Zoph, who previously served as VP of post-training inference at OpenAI from September 2022 to October 2024, left his co-founder and CTO role at Murati's startup under unclear circumstances with rumors about whether he and other former OpenAI employees were fired or left voluntarily, possibly planning to return all along.

• Despite launching ChatGPT Enterprise in 2023, more than a year before Anthropic and multiple years before Google, OpenAI has watched its dominant position erode, with CEO Sam Altman expressing concern months ago that Gemini's growth was encroaching on OpenAI's territory.

• The company claims ChatGPT Enterprise has 5 million+ business users including SoftBank, Target, and Lowe's, but CFO Sarah Friar flagged enterprise growth as a 2026 priority in a recent blog post.

• OpenAI announced an expanded multi-year partnership with ServiceNow to give customers access to OpenAI models, signaling efforts to regain ground through strategic integrations as competition intensifies in the enterprise AI space.

🤝POWERED BY BELAY

Leadership Can’t Be Automated

AI can help you move faster, but real leadership still requires human judgment.

The free resource 5 Traits AI Can’t Replace explains the traits leaders must protect in an AI-driven world and why BELAY Executive Assistants are built to support them.

Download BELAY’s Guide!

🤿 DEEP DIVE

Microsoft Pushes Claude Code to Employees Despite Selling GitHub Copilot

Intelligence: Microsoft is encouraging thousands of employees across its CoreAI team and Experiences + Devices division (responsible for Windows, Microsoft 365, Outlook, Teams, Bing, Edge, and Surface) to adopt Claude Code, even though the company sells GitHub Copilot to customers. The move comes as Claude Code increasingly wins developer comparisons for ease of use with both technical and non-technical users.

• Microsoft first adopted Anthropic's Claude Sonnet 4 model inside its developer division in June 2024, then favored it for paid GitHub Copilot users months later, now going beyond using Anthropic's models to widely deploying Claude Code itself across biggest engineering teams.

• Even employees without coding experience are encouraged to experiment with Claude Code, allowing designers and project managers to prototype ideas, with Microsoft approving its use across all code and repositories for Business and Industry Copilot teams.

• Software engineers at Microsoft are now expected to use both Claude Code and GitHub Copilot and provide comparative feedback between the two tools as the company evaluates internal versus customer-facing AI coding solutions.

• The CoreAI team led by former Meta engineering chief Jay Parikh has been testing Claude Code in recent months, with the Experiences + Devices division receiving requests to install it last week across teams building Microsoft's flagship products.

⚒️ TOOL SNAPSHOTS

Futuristic tools within AI, no-code, and productivity

• 📊 ChartGen AI - Transform raw data into money-saving marketing insights.

• 🕸️ Crustdata Web Search API - Enhance AI's internet research capabilities.

• 📍LocateStore - Transform Google Sheets into quick, interactive store locators.

• 📅 Callum - Effortless AI-powered scheduling and management for team meetings.

• 🔄 Demonstrate by Notte - Instantly transform browser tasks into serverless automation code

🖼️ AI ART

Examples of great and trending AI art

🎯QUICK FAVOR

I’m updating how I write TIW and want to make sure it fits what you actually do all day.
If you’ve got 30 seconds, answer a few questions about your role, tools, and goals:
👉Fill out the TIW reader survey
It’ll help me send you fewer “meh, not for me” issues and more “oh, this is exactly what I needed” ones.

ℹ️ ABOUT US

The Intelligent Worker helps you to be more productive at work with AI, automation, no-code, and other technologies.

We like real, practical, and tangible use-cases and hate hand-wavy, theoretical, and abstract concepts that don’t drive real-world outcomes.

Our mission is to empower individuals, boost their productivity, and future-proof their careers.

We read all your comments - please provide your feedback!